Security is described as the act of providing protection and defense against real or anticipated threats to the institution and its components. The purpose of this segment is to suggest the most effective techniques for responding to robberies of all types.
This Security Program is designed to create and to maintain a safe and secure environment for the institution's employees to work – and for the institution's customers to conduct business. You are just as responsible for maintaining the institution's Security Program as is the Security Director and your role is a simple – but critical – one.
The Secure and Fair Enforcement for Mortgage Licensing Act (SAFE Act) mandates a nationwide licensing and registration system for residential Mortgage Loan Originators as well as the development of policies and procedures for complying with the Act.
Security has become the evolutionary process through which we provide a safe and secure environment within which our employees may work and our customers may conduct business. This e-learning module reviews the tasks, functions and responsibilities that are logically assigned to the Security Department. This module is part of a comprehensive e-learning program that addresses the security function.
An effective security program is an excellent tool for protecting the institution's work product, physical assets, intellectual assets and personnel. This e-learning module introduce key concepts in security and provides a basic understanding of the security function. This module is part of a comprehensive e-learning program that addresses the security function.
The security function's primary duty is to develop and administer a written Security Program for the institution. Examiners evaluate the potential effectiveness of an institution's Security Program in three parts: physical security, process security and information systems (IS) security. This e-learning module discusses the laws, rules and regulations that affect the security function. This module is part of a comprehensive e-learning program that addresses the security function.
No one person needs to perform all of the security-related tasks within the institution – the security function actually works best when several skilled people apply their respective knowledge, training and expertise to address security issues. This e-learning module suggests personnel who may logically perform safety and security-related tasks. This module is part of a comprehensive e-learning program that addresses the security function.
This Servicemember Civil Relief Act (SCRA) online training course provides relief provisions for both consumer and business credit that was extended to servicemembers prior to going on active duty. The protections include a reduced interest rate on certain loans, protection against foreclosure, protections from default judgements in civil lawsuits, protections against repossession of property, and the ability to terminate a lease without penalty.
Social Media has changed the way we interact with each other. Bank and customer interaction is no exception. In this course, we will look at how social media impacts banks. We will pay particular attention to the intersection of banking regulation and social media.
In order to securely and efficiently serve customers over the phone you need to have an understanding of telephone based customer service and the proper security procedures for conducting bank business over the phone.
This Telephone Consumer Protection Act online training course explores the Telephone Consumer Protection Act (TCPA) that was signed in 1991. It was enacted to protect consumers from unwanted calls commonly called “robocalls”. The TCPA places restrictions on the use of the telephone network for unsolicited advertising calls and faxes. This course explains the Telephone Consumer Protection Act (TCPA).
This module will provide bank tellers with the information they need to effectively serve bank customers. You will learn about professionalism, transaction processing, security and protecting against scams.
This Affordable Care Act for Banks online training course is designed for bank employees. This course explores the applicability of the Act to banks and its employees. This course outlines the applicability of the Act and clarifies how an organization can determine the coverage its employees are eligible for, based on the size of the organization.
This module will provide you with an overview of the Bank Secrecy Act (BSA). We will discuss the history of bank secrecy regulation, compliance with the BSA Act, and elements of a BSA compliance program
The Consumer Credit Protection Act is made up of a number of pieces of legislation relating to consumer credit. Together, these rules and regulations govern almost all bank-consumer credit interactions.
The Flood Disaster Protection Act (FDPA) seeks to reduce the risk inherent in extending loans secured by property in flood zones by mandating certain rules for lenders. This course discusses the FDPA and the steps your bank needs to take to make sure policies and procedures are FDPA compliant.
Unfair, deceptive or abusive acts and practices (UDAAPs) have been a hot topic in banking in recent years. This course will help you make sure your bank policies and procedures are free from potential UDAAP violations.
The Universal Banker role has emerged as a solution several seismic shifts in retail branch banking. This comprehensive certificate program arms current and prospective frontline staff with the tools and skills they need to be Universal Bankers.
Bank employees have an important role to play in protecting the bank's assets. Keeping individual work areas secure is a key aspect of this responsibility. This course will review best practices for workstation security for individual employees.