Consumer lending fraud is an issue all banks need to take seriously. This Consumer Lending Fraud online training course discusses consumer fraud and shows you how you can help prevent consumer lending fraud at your bank. This course will explore consumer lending fraud by first discussing the basic forms it can take and then discuss examples of different types of consumer lending fraud.
In today's world, credit and debit card use are almost universal, and card based transactions are fast becoming consumers’ preferred payment method. In this Credit Cards and Debit Cards online training course, we discuss credit cards and debit cards and look at relevant rules and regulations in the United States.
This Currency 101 online training course will provide bank tellers with an overview of currency. This course will discuss the different types of currency in circulation in America, the importance of currency knowledge to the bank teller job, the history of currency in America, and how to identify counterfeit currency.
Processing deposits is one of the most important aspects of a teller’s job. Tellers are the people who, on a daily basis, process customers' money into checking, savings, and other types of accounts. In this Deposits 101 online training course, we provide an overview of deposits and discuss accurately and securely processing them.
Elder financial abuse refers to the illegal or unauthorized use of an older person’s funds, property, or assets through fraud, coercion, deceit, or other means. This Elder Financial Abuse online training course will show you the many ways financial abuse of elders occurs and what you can do to prevent it.
This Ethics for Bankers online training course provides you with a solid framework for ethical decision making. This course will help you understand the importance of recognizing an ethical dilemma and then acting accordingly. It will also assist banks in making sound decisions based on the principles of business ethics.
This Executive Compensation Practices online training course looks at how and why bank directors are compensated, and how banks can establish compensation practices that are based on the principles of safety and soundness. This course will address why bank directors are compensated, mode of compensation, compensation levels, and issues regarding compensation.
This Fair Credit Reporting Act: Risk Based Pricing online training course discusses the rules and requirements regarding risk-based pricing as outlined in the Fair Credit Reporting Act. Risk-based pricing is the practice of offering materially more favorable or materially less favorable credit terms to consumers based on the consumers' credit history.
This Fair Debt Collection Practices Act online training course will provide you with an in-depth look at the Fair Debt Collection Practices Act. The Fair Debt Collection Practices Act (FDCPA) is a Federal law that limits the behavior and actions of debt collectors who are attempting to collect the debt for another person or entity.
This Fair Housing Act for Banks online training course is designed for lending, compliance, and marketing employees. The Fair Housing Act makes housing discrimination illegal. It protects people from discrimination by providers of housing whether a landlord, broker, or bank. This course will discuss the prohibitions under the Fair Housing Act as it relates to credit applications, disclosure and information collection requirements that banks must follow, and enforcement of the laws.
In this Fair Lending online training course, we will discuss the laws regarding fair lending practices in the United States and explain the fair lending regulations and discuss the policies and procedures your bank needs to enact to ensure compliance with them. It will cover the Fair Housing Act, The Equal Credit Opportunity Act, The Home Mortgage Disclosures Act, and the Community Reinvestment Act.
This Fair Credit Reporting Act (FCRA): Consumer Reports online training course will provide you with the information you need to ensure FCRA compliance at your bank. The Fair Credit Reporting Act (FCRA) governs the collection, assembly, and use of consumer report information and provides the framework for the credit reporting system in the United States.
In this Fair Credit Reporting Act (FCRA): Medical Rules and Affiliate Marketing online training course, we discuss the medical rules and affiliate marketing provisions of the FCRA. The FCRA was established under Title VI of the Consumer Credit Protection Act to provide consumers with a method of knowing where consumer credit information is acquired and how to correct inaccurate consumer credit reporting information.
The Fair Credit Reporting Act (FCRA) outlines specific rules banks have to follow when using consumer reports and furnishing information about consumers. This FCRA: Using Consumer Reports and Furnishing Information course online training course will assist you in creating and maintaining a Customer Identification Program, Customer Due Diligence program, and BSA compliance program at your bank.
The Federal Deposit Insurance Corporation (FDIC) is a U.S. government agency that exists to protect the money people put into banks, the (FDIC) insures deposits. Most deposit accounts in America are FDIC insured. In this Federal Deposit Insurance Corporation online training course, we discuss the FDIC and how you can make sure bank policies and procedures are compliant with FDIC rules.
This Garnishment of Accounts Containing Federal Benefit Payments online training course was designed for bank employees. This course provides information on the garnishment of accounts containing federal benefit payments. This course will outline the responsibilities of the bank and its employees that receive such a garnishment order and aims to arm you with the know-how of dealing with garnishment orders.
Bank tellers are expected to handle large amounts of currency quickly, efficiently, and in a secure manner. In this course, we look at handling money best practices for bank tellers. This Handling Money online training course will show you techniques for counting and packing currency and highlight security procedures you should employ when handling money.
This Home Mortgage Disclosure Act online training course discusses the Home Mortgage Disclosure Act of 1975 including the amendments finalized in 2014, effective for January 1, 2018. This course dives deep into each aspect of the Act including institution coverage, covered loans, disclosure requirements, and filing and data collection requirements are covered in detail.
This Home Mortgage Disclosure Act online training course discusses the Home Mortgage Disclosure Act of 1975 including the amendments finalized in 2015, effective for January 1, 2018. The course provides learners with an overview of the entire Home Mortgage Disclosure Act with an in-depth look at loan application applicability and applicant information collection.
This How to Respond to an Active Shooter online training course is designed for employees, managers and employers. Unfortunately, today active shooter situations are a common reality. This course offers the planning and preparation that will help an organization reduce the likelihood of such a situation and mitigate the harm if an incident does occur.
This Internal Audit Working Papers online training course will teach you how detailed, accurate, and efficient audit work papers are essential to the internal audit function. Audit work papers are how an internal auditor documents the evidence he or she gathers and are critical in documenting evidence that supports the auditor's objectives, procedures, findings, and recommendations.
This Introduction to Compliance for Tellers online training course will explore the responsibilities that Bank tellers have within their organization. In addition to processing customer transactions and providing quality customer service, they are responsible for ensuring their actions are in compliance with banking rules and regulations. This course provides an overview of the laws and regulations that tellers should be familiar with.
This Introduction to Consumer Lending online training course will provide you with an introduction to consumer lending in the United States -consumer lending is a cornerstone of the U.S economy. This course will discuss the history of consumer credit, describe the different types of consumer loans, and use credit criteria to evaluate prospective borrowers.
This Introduction to Deposit Compliance online training course is intended for a variety of job functions within the bank. Those that open deposit accounts, those that discuss transaction activity with customers such as tellers and lenders, deposit operations personnel, management, and directors. Deposit accounts are a necessity for all financial institutions.
Banking laws and regulations have existed for decades however since the financial crisis beginning in 2008, the amount of regulations have grown significantly, mostly in part due to the enactment of the Dodd Frank Consumer Protection Act of 2010. It is imperative that lenders, loan operation staff, management and board of directors are aware the compliance rules when accepting and originating applications for credit at their banks.
This Managing Mobile Devices for Banks online training course will provide you with the information you need to manage mobile devices in the modern work environment. In this course, we look at how banks can manage employee mobile devices that access bank and customer information and discuss tips for managing email on mobile devices.
This Military Lending Act online training course was designed for all lending department personnel and compliance professionals. The Military Lending Act was originally enacted in 2006 and is implemented by the Department of Defense. The Act protects active duty members of the military, their spouses, and dependents from certain lending practices.
This Mortgage Fraud online training course gives you the tools you need to help protect your bank and your customers from mortgage fraud. This course will introduce common indicators of mortgage fraud, the mechanics of popular mortgage schemes, and what you, as a banker, can do to help prevent mortgage fraud at your institution.
In this New Accounts: Product Knowledge and Cross-Selling online training course, we will look at how knowledge of your bank’s products and services will help you meet customer needs and build strong customer relationships. As a frontline employee, you are often called upon to open a new account. In this situation, you need an excellent understanding of your bank's products and services.
This Nondeposit investment products (NDIPs) online training course offers an investment opportunity for bank customers but are not FDIC-insured. These types of products carry their own risks for consumers and banks must understand how to inform the consumer about these risks. This course is intended for all employees of banks that offer nondeposit investment products.