Ce cours enseigne les techniques efficaces d’encadrement et vous permet d’aider les employés à améliorer leur rendement au travail grâce à un sens plus clair des objectifs du rendement et une motivation renouvelée.
This Enhancing Your Speaking Skills online training course is designed for anyone who needs to improve public speaking and oral presentation skills. This course contains information on visual aids, verbal signposts, and planning and organizing material. Your self-confidence will increase as you master your material and learn effective, successful public speaking methods.
The Equal Employment Opportunity and Affirmative Action online training course was designed for senior management, human resources managers, and supervisors. This course will give you an introduction to Equal Employment Opportunity and Affirmative Action (EEO/AA) and present employment practices that will help you comply with the EEO/AA requirements.
This Establishing Performance Goals and Expectations online training course is designed for employers looking to establish goals and expectations and employees wanting to meet those requirements. This course has tools and methods for collaboratively establishing goals and specific performance criteria for all employees. There are tips to help you obtain commitment to your goals and methods to help you review performance goals regularly.
This Ethics for Bankers online training course provides you with a solid framework for ethical decision making. This course will help you understand the importance of recognizing an ethical dilemma and then acting accordingly. It will also assist banks in making sound decisions based on the principles of business ethics.
This Ethics for Employees online training course will guide employees through business ethics. This course will encourage you to reflect on the ethical questions we all face and give you a process for arriving at good ethical decisions, explain the importance of doing business ethically, identify the ethical issues, outline ethical decision making and recognize ethical responsibilities.
This Ethics for Managers online training course explains what business ethics means and why initiatives to develop and maintain ethical cultures in organizations are more important than ever. Managers need to know how ethical business practices can prevent wrongdoing in their organizations and how ethics can help employees make good choices.
This Everyday Ergonomics online training course is designed for employees, supervisors, managers, and employers. This course explores how Work-related Musculoskeletal Disorders (WMSDs) can be reduced or eliminated. Workers in many types of workplaces are vulnerable to ergonomic injuries. Learn how Work-related Musculoskeletal Disorders (WMSDs) can be reduced or eliminated.
This Flexible Work Arrangements and Your Organization online training course was designed for all organizations. This course will cover the recommended sections of a flexible work arrangements policy and will provide you with a thorough understanding of how to develop and implement a flexible work arrangements policy that fits your organization.
This Foreign Corrupt Practices Act online training course will help you understand the scope and purpose of the Foreign Corrupt Practices (FCPA's) key provisions and includes real-life newscasts of incidents that showcase the material in this course. In this course, you will also learn to recognize red flags and deal with them properly.
This From Peer to Supervisor online training course was designed to help new supervisors address with confidence the challenges of managing their former co-workers. This course presents three key strategies for making the transition from peer to supervisor, stresses the importance of effective communication, and explores three management responsibilities: delegating, coaching, and discipline.
Ce cours de formation en ligne Fondements de la gestion de projet est destiné aux employés impliqués dans le processus de gestion de projet. Il permet de mieux comprendre le rôle et les responsabilités générales du chef de projet en ce qui a trait au lancement, la planification, la conception, l'exécution, le suivi, le contrôle et la clôture d'un projet.
This Handling Violence in the Workplace online training course will help prepare you and your company to effectively manage violent situations should they occur. To create a workplace that is a safe environment for everyone, it is important to acknowledge that violence can occur in your company and that there are plans and programs that you can put in place to help prevent potentially volatile situations.
This Harassment Prevention Training online training course for New York is for all employers, supervisors, and employees in New York and covers the specific requirements for the City of New York as well. Learn about your rights and responsibilities as an employer, supervisor, or employee in preventing harassment and illegal discrimination in the workplace.
This Harassment Prevention online training course is designed for employees in California. This course offers the latest update in harassment prevention training in California, including SB 1343. This course offers employees an understanding of what harassment and discrimination look like in the workplace and how they can be prevented and processes to follow if a complaint is made.
This Harassment Prevention Training for Employees online training course is designed for employees to gain a greater understanding of harassment and illegal discrimination, how they can be prevented, and processes to follow when a complaint is made. Preventing harassment and discrimination in the workplace is vital to creating a safe, tolerant and respectful work culture.
This Harassment Prevention Training for Supervisors online training course will give employers and supervisors in California a greater understanding of harassment and illegal discrimination, how they can be prevented, and the processes to follow when a complaint is made. California law requires organizations with 50 or more employees to provide two hours of mandatory sexual harassment training for managers and supervisors.
This Harassment Prevention online training course is designed for employers and supervisors to gain a greater understanding of harassment and illegal discrimination offering practical tools in prevention and processes to follow when a complaint is made. Preventing harassment and discrimination in the workplace is vital to creating a safe, tolerant and respectful work culture.
Hiring the right people is an important part of your role as a manager. This Hiring Right online training course will give you an understanding of the four steps of effective interviewing and selection, and explore the key interviewing skills that will assist you in conducting an efficient and effective interview.
This How to Build a Profitable Customer Base online training course is designed for C-suite and business analysis employees. Most business profitability analyses are centered around products and services. However, what if customer analysis was also key in making a business profitable? This course explores the concept and applicability of customer profitability analysis.
This How to Comply with HIPAA online training course provides a general overview of what is referred to as the Privacy Rule and discusses the key provisions and significant exceptions. The Administrative Simplification provisions of the Health Insurance Portability and Accountability Act of 1996 (HIPAA) include national standards for electronic health care transactions, codes, identifiers, and security and privacy standards for personal health information.
This Individual Anger Management online training course is designed to describe the essentials of managing anger in an appropriate and constructive manner. This course was designed specifically for the work environment, but the core elements of this training can be applied when you are at home or on the road.
This Individual Goal Contract online training course will teach you how to achieve goals by developing a self-initiated contract that formalizes your commitment to your goals. In this course, you will also learn how to use these contracts, how to set and meet deadlines, and strategies for meeting these goals.
This Individual Goal Personalization online training course will teach you different methods of turning a goal into your own, ranging from understanding the nature of doubt, preventing sabotage by the subconscious, to adopting new types of positive behaviors such as role playing. Using these techniques, you will learn how to become a successful goal setter and achiever.
This Individual Goal Setting online training course outlines the fundamentals of effective goal setting and offers guidelines to help you achieve your goals. This course defines goals, outlines the fundamentals of goal setting, highlights the differences between wishes, resolutions, and goals, and sets out guidelines to help you achieve your goals.
This Individual Goals and Challenges online training course will provide you with tools to set and remain committed to designing and achieving your goals. You will learn how to commit your goals to paper, set timelines, and track your progress. This course will teach you the importance of setting, pursuing, and achieving your goals.
This Individual Listening Skills online training course is designed for all employees and explores the meaning of active listening and the reasons why people do not listen effectively. This course is designed to help participants improve listening skills through increased awareness of their personal listening styles and practical exercises to develop their listening skills.
This Individual Priority Management online training course is about setting and ranking priorities, overcoming obstacles, evaluation, and adjustment. This course will explore how to use a priority process to achieve meaningful personal and career goals. It also provides numerous techniques and tips that will make priority management a key to successful accomplishments.
This Individual Productivity Enhancement online training course is designed for everyone. This course teaches time and task management skills that will make you more valuable to your company and more productive in your personal life. Productivity soars when people get the most impact from their time and effort. To maximize productivity, you must know the underlying value of the tasks you do.
This Information Security online training course will identify the safeguards needed to ensure the confidentiality, integrity, and security of the information that employees work with. Organizations are increasingly concerned about the security of electronic information. This course will introduce key concepts and terms, identify security threats, and outline best practices for information protection.
In this Interviewing Job Candidates online training course, you will learn how to define exactly what you are looking for in a job candidate, and be given checklists and discussion guides to ask the right questions and get relevant answers. The course addresses the most common legal pitfalls and how to avoid them, as well as issues you should consider when evaluating a candidate.
This Introduction to Emotional Intelligence online training course will give you an overview of EI and strategies to improve your own emotional intelligence. Emotional Intelligence is defined as the ability to recognize and manage emotions, both in ourselves and in others. Many people believe that EI is as important as IQ as an indicator of success in life and in the workplace.
This Introduction to Financial Statements online training course discusses the three financial statements that are commonly used to understand a company’s economic performance: the balance sheet, the income statement, and the cash flow statement. We will outline the purpose and use of these financial statements and the role they play in keeping an organization accountable to its stakeholders.
Ce cours de formation en ligne Gestion du temps a été conçu pour toute personne souhaitant gérer son temps plus efficacement. Ce cours aborde les rudiments de la gestion du temps et présente des outils pour établir des objectifs, tenir des registres et planifier votre temps. Il comprend des méthodes pour identifier les activités moins rentables et les pertes de temps, ainsi que des suggestions pour s'en débarrasser.
This online Leadership for the Future training course is a five-part program designed to help you develop the skills and attitudes you need to take an efficient and effective leadership role in your organization. The program will lead you through the process of becoming an effective leader in an organization, including ideas for personal development, the creation and implementation of vision, and working with people.
This Managing Change online training course is designed for supervisors, managers, and all employees tasked with managing change. This course outlines the skills required to manage organizational change and prepare for it. Once these management processes are set, you can continue to reinforce the change so that it becomes commonplace and part of the organization’s culture.
Workplace disputes can have a negative impact on productivity and morale. This Managing Disputes in a Unionized Workplace online training course will explore strategies for managing conflict in a unionized workplace. Many disputes can be resolved informally. You will learn mediation techniques that enable managers and supervisors to assist employees with informal dispute resolution
This Managing the Performance of Your Unionized Employees online training course will give you an understanding of the dynamics involved in managing the performance of unionized staff, and provide strategies for motivating them to meet your expectations. The course will help you approach an employee performance problem with confidence and authority.
This Managing Workplace Stress online training course is designed for all employees and supervisors. This course covers topics including job stress, dealing with burnout and prevention tools, avoiding unnecessary stress and facts about stress. Learners will find tools to create a healthier workplace and a more peaceful outlook.
This Meeting Effectiveness online training course is designed for all employees and supervisors. Meeting Effectiveness teaches the skills needed to lead and participate in meetings effectively and efficiently. By applying the key skills in this course, you will find that meetings become more effective, more enjoyable, and less time consuming.
En este curso hablaremos sobre los medios sociales y el papel que desempeña la mercadotecnia en los medios sociales. Identificaremos las plataformas de medios sociales más utilizadas, explicaremos la importancia de cada una en un contexto de mercadotecnia y discutiremos los diversos aspectos del desarrollo de un plan de mercadotecnia en los medios sociales.
This Negotiating Skills for the Professional online training course will explore techniques for identifying customer expectations and determining how to meet them in a way that both parties are satisfied by the results. This course has checklists and discussion guidelines to help a sales professional master this essential communication skill.
This Office Safety online training course is designed for employees working in an office. This course explores working in an office and how to manage common office hazards. This course will help you reduce the risk of workplace injury by discussing how to prevent common office hazards by following safety procedures.
This Online Customer Support online training course was designed for customer support and customer service professionals. This course will explore how to provide effective and professional online customer service and support while interacting with customers in the following three mediums: live chat support, text message support, and email support.
This Overview of 360 Degree Feedback online training course is designed to present a broad overview of 360 degree feedback, also called multi-rater or multi-source feedback. This type of feedback system is becoming more popular in organizations, including many of the Fortune 50 Companies. Given its popularity and widespread use, many organizations are wondering whether such a system will benefit them. This course will acquaint learners with the nature of such systems, how they are used, who is involved, current thinking about concerns and benefits, and what to look for when considering the adoption of such a system.
This Personal Leadership Power online training course is designed for supervisors and managers looking to develop their leadership skills. This course is designed to help you unleash your leadership potential. You will learn how to take a stand, achieve a goal, and motivate others. The course explains how most leaders are made rather than born and teaches you to develop your personal leadership power (PLP).
This Planning for Success online training course is designed for management employees. This course provides an important tool for strategically managing an organization’s performance: scenario planning. Scenario planning attempts to broaden an organization’s view of the future by asking, “What could happen?” instead of “What will happen?” This course goes into dept on Scenario Planning.