The Human Resources Certificate program offers around 25 hours of online learning for small business, addressing key topics such as recruitment, staff compensation and benefits, leadership, performance development and team building to name a few.
There are four areas of training.
Area 1: Recruitment
- Job Candidate Interviewing
- Selecting Top Talent
- Hiring, Managing and Terminating
Area 2: Compensation and Benefits
- Compensation and Benefits Planning for Small Business
Area 3: Training and Development
- Introduction to Leadership
- Personal Leadership
- The Vision of Leadership
- Leading Your Resources
- Empowering Your People
- Effective Performance Feedback
- Delivering Effective Feedback
- Doing Performance Reviews
- Delegation
- Establishing Performance Goals and Expectations
- Mentoring for Improved Performance
- Delegating I
- Introduction to Training
- How Adults Learn
- Training Tips & Techniques
Area 4: Employee Relations
- Conflict Management
- Running Effective Teams
- Problem Solving: The 5 Steps
- Communicating as a Team
- Harassment Prevention Training for Managers and Supervisors
- Your Exit Strategy
- Valuing Your Business
- Getting the Most for Your Business
