The check has existed, in one form or another, since the 9th century. Checks were originally developed as means to make a payment without carrying large amounts of gold or silver coins. The use of checks today has not changed much – they are still an alternative means of payment to cash. However, the make-up of a check has changed.
Bank tellers need to understand checks. Your customers write them, make payments with them, and cash them. This module will provide you with an overview of checks. We will discuss the elements of a check, the proper procedure for check handling, and the different types of check you will encounter.
This course includes an examination.
- Outline the process for cashing “on us” checks for both customers and non-customers
- Discuss what you should do when presented with a check from another bank by both customer and non-customers
- Outline the process for cash back or split-check transactions
Help prevent check processing frauds and scams at your bank
o Unable to process
o Checking identification
- Check-Related Frauds and Scams
o Check kiting
o Cash back fraud
o Counter check scams