In this Empowerment online training course, you will develop the ability to take responsibility and exercise authority in making fast decisions.
With the aid of video segments, questions, and exercises, you will see how empowerment can improve your job performance, make your organization run smoother, and secure customer loyalty.
This course will assist you in understanding how empowerment leads to better customer service, improve your decision-making skills and identify how to create a culture of empowerment in your workplace.
Course Learning Objectives
By taking this online Empowerment course, the user will learn to:
- Understand the concept of empowerment and its basic principles
- Be aware of what facilitates empowerment
- Be aware of what hinders empowerment
- Know how to contribute to a culture of empowerment within your company
- Be able to remove obstacles that hinder empowerment
- Understand how to make quick decisions and improve your customer service skills
This online Empowerment course is made up of the following sections:
- What is Empowerment
- Creating a Culture of Empowerment
- Barriers to Empowerment
- Rules of Empowerment
- Benefits of Empowerment
This Empowerment online training course was designed for managers and supervisors.
If you have any concerns as to whether this course is appropriate for you or your industry, please browse our full selection of online courses.