This Harassment Prevention Training [Federal] online training course is designed for employers and supervisors to gain a greater understanding of harassment and illegal discrimination, how they can be prevented and processes to follow when a complaint is made.
This Harassment Prevention Training [Federal] online training course is designed for employees to gain a greater understanding of harassment and illegal discrimination, how they can be prevented and processes to follow when a complaint is made.
This Supply Chain Management Basics online training course is designed to provide an overview of supply chain management for managers and employees involved in producing, warehousing, transporting, and selling products. Learners will gain an understanding of the essential considerations for developing and managing a supply chain, the key processes in managing today’s supply chains and the capabilities of Supply Chain Event Management tools.
This Mental Health Awareness online training course is designed for employers, employees and for general health and safety. Mental health issues and mental illnesses are every bit as real as physical health issues and illnesses and are very common. Learn about commonly diagnosed mental illnesses, causes and signs of mental health issues, misconceptions about mental health, stigma and its reduction, and workplace strategies to support and improve mental health. This online Mental Health Awareness course offers useful information for today's workplace.
During the COVID-19 pandemic, businesses are dealing with a patchwork of mask-wearing policies. For a variety of reasons, some customers refuse to wear masks. This can be a nightmare for public-facing workers!
On May 25, George Floyd, an unarmed black man, died while a police officer kneeled on his neck for almost nine minutes. That cruel death ignited outrage around the world and unleashed nationwide protests demanding racial justice. Such an uprising hasn’t been seen in decades. It has thrust “racism” into the spotlight for the world to acknowledge and reckon with.
This course describes the safety and health protocols, policies and procedures that employees need to understand and follow to ensure that they stay safe when they return to work during the COVID-19 pandemic.
The COVID-19 pandemic is a period of extreme uncertainty. In times like these, people have heightened levels of anxiety. They have so many questions to which there are no definite answers. This course examines the causes and symptoms of anxiety. It also explores strategies that can be used to manage and alleviate anxiety.
This course describes the safety and health protocols, policies and procedures that employers need to be put in place to ensure that workplaces are safe when employees return to work during the COVID-19 pandemic.
Injuries are all too common from the use and care of machines such as saws, presses, conveyors, and bending, rolling or shaping machines, as well as from powered and non-powered hand tools. If hazards and risks are not properly addressed, injuries such as crushed limbs, severed fingers, lacerations and abrasions can result.
Musculoskeletal disorders (MSDs) are painful disorders of the nerves, muscles, tendons and joints that develop over months or years. In both the US and Canada, they represent approximately 1/3 of all workplace injuries and illnesses, costing North American employers tens of billions of dollars a year in direct costs and as much as five times as much in indirect costs.
En cette ère de l’information, les clients sont de plus en plus informés et exigeants. Pour un représentant du service à la clientèle, répondre aux exigences d'un de ces clients peut être un vrai cauchemar!
Today's information-age customers are the most informed and demanding shoppers ever. For a service representative, meeting the demands of one of these savvy customers can be a customer service nightmare!
Claramente, es importante saber qué es el estrés y cómo se presenta. Sin embargo, tal vez sea más importante saber qué hacer al respecto. En este curso, exploraremos algunas estrategias que lo ayudarán a manejar el estrés.
There are many effective strategies for coping with stress. Some will give you temporary relief, while others can be integrated into your lifestyle in order to give you long term relief. Lifestyle strategies for managing stress can be divided into three major categories: physical activity, nutrition and relaxation.
COVID-19 is changing the way we live and work. Suddenly, many of us are working from home and trying to do it effectively amid the chaos of self-isolation, quarantines, school closures, and around-the-clock news.
In times of crisis, employees are sometimes required to work from home. The transition from the traditional workplace to a remote environment is not easy. This course explores the challenges of managing a remote workforce and outlines strategies that managers can use to keep their teams engaged and productive.
This online Coronavirus preparedness training course is our latest in health and safety. Coronaviruses are a large family of viruses which may cause illness in animals or humans. In humans, several coronaviruses are known to cause respiratory infections ranging from the common cold to more severe diseases. The most recently discovered coronavirus causes coronavirus disease 2019 (COVID-19). This online COVID-19 training course will tell you about the necessary steps you can take to stay healthy and prevent the spread of the virus and disease.
El acoso y la discriminación ilegal le están haciendo daño a las organizaciones, los empleados y la sociedad en general. Esta capacitación le dará a los empleadores y supervisores y un mayor entendimiento sobre el acoso y la discriminación ilegal, como se pueden prevenir y el proceso a seguir cuando se presenta una queja.
Sexual harassment and other forms of illegal discrimination are damaging to organizations, employees and society at large. This online sexual harassment training course will give employers, supervisors and employees a greater understanding of harassment and illegal discrimination, how they can be prevented, and processes to follow when a complaint is made.
Regularly scheduled workplace inspections are one of the main tools available to companies to ensure that new and ongoing hazards are identified, and that workers are kept safe and healthy. In this course, you will learn how to plan and conduct efficient workplace inspections.