The Gramm-Leach Bliley Act (GLBA) is implemented by Regulation P: Privacy of Consumer Financial Information. The GLBA limits when and how a bank may disclose nonpublic personal information about a consumer to nonaffiliated third parties.
The Gramm-Leach Bliley Act (GLBA) is implemented by Regulation P: Privacy of Consumer Financial Information. The GLBA limits when and how a bank may disclose non-public personal information about a consumer to non-affiliated third parties. For information shared, the consumer must be allowed to opt-out of the sharing. This course will provide details of Regulation P. This course is intended for compliance and operations personnel.
On May 25, George Floyd, an unarmed black man, died while a police officer kneeled on his neck for almost nine minutes. That cruel death ignited outrage around the world and unleashed nationwide protests demanding racial justice. Such an uprising hasn’t been seen in decades. It has thrust “racism” into the spotlight for the world to acknowledge and reckon with.
This course describes the safety and health protocols, policies and procedures that employees need to understand and follow to ensure that they stay safe when they return to work during the COVID-19 pandemic.
The COVID-19 pandemic is a period of extreme uncertainty. In times like these, people have heightened levels of anxiety. They have so many questions to which there are no definite answers. This course examines the causes and symptoms of anxiety. It also explores strategies that can be used to manage and alleviate anxiety.
This course describes the safety and health protocols, policies and procedures that employers need to be put in place to ensure that workplaces are safe when employees return to work during the COVID-19 pandemic.
Injuries are all too common from the use and care of machines such as saws, presses, conveyors, and bending, rolling or shaping machines, as well as from powered and non-powered hand tools. If hazards and risks are not properly addressed, injuries such as crushed limbs, severed fingers, lacerations and abrasions can result.
La COVID-19 está cambiando la forma en que vivimos y trabajamos. De repente, muchos de nosotros estamos trabajando desde casa e intentando hacerlo de manera efectiva en medio del caos de las cuarentenas, el autoaislamiento, los cierres de las escuelas y las noticias constantes.
Musculoskeletal disorders (MSDs) are painful disorders of the nerves, muscles, tendons and joints that develop over months or years. In both the US and Canada, they represent approximately 1/3 of all workplace injuries and illnesses, costing North American employers tens of billions of dollars a year in direct costs and as much as five times as much in indirect costs.
En cette ère de l’information, les clients sont de plus en plus informés et exigeants. Pour un représentant du service à la clientèle, répondre aux exigences d'un de ces clients peut être un vrai cauchemar!
Today's information-age customers are the most informed and demanding shoppers ever. For a service representative, meeting the demands of one of these savvy customers can be a customer service nightmare!
Claramente, es importante saber qué es el estrés y cómo se presenta. Sin embargo, tal vez sea más importante saber qué hacer al respecto. En este curso, exploraremos algunas estrategias que lo ayudarán a manejar el estrés.
There are many effective strategies for coping with stress. Some will give you temporary relief, while others can be integrated into your lifestyle in order to give you long term relief. Lifestyle strategies for managing stress can be divided into three major categories: physical activity, nutrition and relaxation.
Bank employees have an important role to play in protecting the bank's assets. Keeping individual work areas secure is a key aspect of this responsibility. This course will review best practices for workstation security for individual employees.
The Secure and Fair Enforcement for Mortgage Licensing Act (SAFE Act) mandates a nationwide licensing and registration system for residential Mortgage Loan Originators as well as the development of policies and procedures for complying with the Act.
Los coronavirus son una gran familia de virus que pueden causar enfermedades en animales o humanos. En los seres humanos, se sabe que varios coronavirus causan infecciones respiratorias que van desde el resfriado común hasta enfermedades más graves. El coronavirus descubierto más recientemente causa la enfermedad del coronavirus 2019 (COVID-19).
En este curso hablaremos sobre los medios sociales y el papel que desempeña la mercadotecnia en los medios sociales. Identificaremos las plataformas de medios sociales más utilizadas, explicaremos la importancia de cada una en un contexto de mercadotecnia y discutiremos los diversos aspectos del desarrollo de un plan de mercadotecnia en los medios sociales.
Regulation Z or the Truth in Lending Act, is one of the most complex regulations within banking. The regulation encompasses several laws or acts and has been amended over and over. The regulation requires creditors to disclose the terms and cost of consumer credit transactions along with a host of other things.
The Real Estate Settlement Procedures Act requires lenders, mortgage brokers, and mortgage servicers to provide borrowers with pertinent and timely disclosures regarding the nature and costs of the real estate settlement process, place caps on required escrow deposits for insurance and taxes, eliminate kickbacks and referral fees, and set requirements for servicing a mortgage loan.
Banking laws and regulations have existed for decades however since the financial crisis beginning in 2008, the amount of regulations have grown significantly, mostly in part due to the enactment of the Dodd Frank Consumer Protection Act of 2010. It is imperative that lenders, loan operation staff, management and board of directors are aware the compliance rules when accepting and originating applications for credit at their banks.
Deposit accounts are a necessity for all financial institutions. There are several laws and regulations that surround deposit accounts, the transactions that occur within them, and related products and services.
Bank tellers have many responsibilities within their organization. In addition to processing customer transactions and providing quality customer service, they are responsible for ensuring their actions are in compliance with banking rules and regulations.
Everyone is affected by the negative consequences of a workplace that allows bullying. This course is designed to inform employers, managers, supervisors and employees of their obligations and their roles in ensuring a respectful workplace that is free from bullying.
Confined spaces are dangerous places to work. Thousands of people are injured or killed each year while working in confined spaces. An estimated 60% of the workers who have died in recent years were trying to rescue co-workers.
This course outlines the Families First Coronavirus Response Act (FFCRA), which requires certain employers to provide their employees with paid sick leave and expanded family and medical leave for specified reasons related to COVID-19.
COVID-19 is changing the way we live and work. Suddenly, many of us are working from home and trying to do it effectively amid the chaos of self-isolation, quarantines, school closures, and around-the-clock news.
In times of crisis, employees are sometimes required to work from home. The transition from the traditional workplace to a remote environment is not easy. This course explores the challenges of managing a remote workforce and outlines strategies that managers can use to keep their teams engaged and productive.
Les coronavirus forment une vaste famille de virus qui peuvent être pathogènes chez l’homme et chez l’animal. On sait que, chez l’être humain, plusieurs coronavirus peuvent entraîner des infections respiratoires dont les manifestations vont du simple rhume à des maladies plus graves. Le dernier coronavirus qui a été découvert est responsable de la maladie à coronavirus 2019 (COVID-19). Ce cours vous expliquera les étapes simples que vous pouvez suivre pour rester en bonne santé et prévenir la propagation du coronavirus.
El acoso y la discriminación ilegal le están haciendo daño a las organizaciones, los empleados y la sociedad en general. Esta capacitación le dará a los empleados un mayor entendimiento sobre el acoso y la discriminación ilegal, como se pueden prevenir y el proceso a seguir cuando se presenta una queja.
Harassment and illegal discrimination are damaging to organizations, employees and society at large. This training will give employees a greater understanding of harassment and illegal discrimination, how they can be prevented, and processes to follow when a complaint is made.
El acoso y la discriminación ilegal le están haciendo daño a las organizaciones, los empleados y la sociedad en general. Esta capacitación le dará a los empleadores y supervisores un mayor entendimiento sobre el acoso y la discriminación ilegal, como se pueden prevenir y el proceso a seguir cuando se presenta una queja.
Sexual harassment and other forms of illegal discrimination are damaging to organizations, employees and society at large. This training will give employers and supervisors a greater understanding of harassment and illegal discrimination, how they can be prevented, and processes to follow when a complaint is made.
Coronaviruses are a large family of viruses which may cause illness in animals or humans. In humans, several coronaviruses are known to cause respiratory infections ranging from the common cold to more severe diseases. The most recently discovered coronavirus causes coronavirus disease 2019 (COVID-19). This course will tell you about simple steps you can take to stay healthy and prevent the spread of the virus and disease.
El acoso y la discriminación ilegal le están haciendo daño a las organizaciones, los empleados y la sociedad en general. Esta capacitación le dará a los empleadores y supervisores y un mayor entendimiento sobre el acoso y la discriminación ilegal, como se pueden prevenir y el proceso a seguir cuando se presenta una queja.
Sexual harassment and other forms of illegal discrimination are damaging to organizations, employees and society at large. This online sexual harassment training will give employers, supervisors and employees a greater understanding of harassment and illegal discrimination, how they can be prevented, and processes to follow when a complaint is made.
This online training course is designed to inform employers, managers, supervisors and employees of their legal obligations and their roles in ensuring a harassment-free workplace. We'll discuss the laws that govern discrimination, harassment and victimisation; define these behaviours; and outline the obligations of employers and employees.
Regularly scheduled workplace inspections are one of the main tools available to companies to ensure that new and ongoing hazards are identified, and that workers are kept safe and healthy. In this course, you will learn how to plan and conduct efficient workplace inspections.