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Quality Service Definition

In this session you will learn the importance, the principles, the culture, and the benefits of quality service.
SKU: P4719EN
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In this lesson you will be introduced to the concept of quality service. The purpose of this lesson is to define quality service, explain the principles of quality service, instruct on how to build a culture of quality service, and identify how customer perception is influenced by the level of service provided.

Products specifications
Course LanguageEnglish
Length Range31 - 60 Minutes
Length (Hours)1
Course FeaturesAudio, Video
Module Number(s)40326EN