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Workplace and Personal Skills Certificate

This Workplace and Personal Skills Certificate online training course is designed for all employees. This program addresses key topics including effective communication, coping with stress, self-esteem, skills for managers, and building a healthy workplace culture. This program offers a comprehensive skillset including improving productivity, how to have better staff meetings, customer service skills, how to delegate and dealing with grief.
SKU: P1468EN
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Quantity
100+
500+
Price
$59.25
$39.50
$79.00

This Workplace and Personal Skills Certificate online training course explores key topics including effective communication, coping with stress, self-esteem, skills for managers, and building a healthy workplace culture. The program offers a comprehensive skillset including improving productivity, how to have better staff meetings, customer service skills, how to delegate and dealing with grief.   These concise, personal development modules will help you develop a positive work environment, improve your productivity, enhance your interpersonal relationships, and find a healthy balance between work, family, and self. The program promotes a healthy workplace culture.

Course Learning Objectives

By taking this online Workplace and Personal Skills Certificate program, the user will learn:

  • Effective communications skills
  • Stress management, change management, conflict management
  • Becoming a creative asset, increase self-esteem
  • Personal development topics like parenting, grief, working well with others
  • Become a better leader with leadership training, effective staff meetings, and delegation skills

Course Outline

This online Workplace and Personal Skills Certificate course consist of the following modules:

  1. Accepting Change in the Workplace
  2. Becoming a Creative Asset
  3. Customer Service is About People
  4. Dealing With Conflict
  5. Dealing with Grief
  6. Delegating I
  7. Delegating II
  8. Effective Communication
  9. Effective Leadership
  10. Effective Staff Meetings
  11. Healthy Workplace Culture
  12. Improve Your Productivity
  13. Managing Stress
  14. Managing Workplace Culture
  15. Parenting Skills
  16. Presentation Basics
  17. Recognizing Stress
  18. Relax!
  19. Self Esteem
  20. Special Issues in Stress
  21. Understanding Stress
  22. Working Well with Others

Course Audience

This Workplace and Personal Skills Certificate online training course is designed for all employees.

If you have any concerns as to whether this course is appropriate for you or your industry, please browse our full selection of online courses.

Products specifications
Course LanguageEnglish
Length RangeOver 60 Minutes
Length (Hours)12.50
Course FeaturesAccessible, Audio, Mobile, NASBA CPE - QAS Self Study
NASBA CPE Credits12.0
Module Number(s)12910EN 12911EN 12912EN 12913EN 12914EN 12915EN 12916EN 12917EN 12918EN 12919EN 12940EN 12941EN 12942EN 12943EN 12944EN 12945EN 12946EN 12947EN 12948EN 12949EN 12950EN 12951EN 13576EN